Question 1

What is Hoppers AI?

Accepted Answer

Hoppers AI is an AI-powered interview copilot that helps you prepare for, perform during, and improve after job interviews. It includes real-time answer suggestions during live interviews, AI mock interviews, coding problem solving, ATS resume scoring, and interview research — all in one tool.

Question 2

Who is Hoppers AI for?

Accepted Answer

Anyone preparing for or going through job interviews — software engineers, product managers, data scientists, engineering managers, and other professionals interviewing at companies of any size. Whether you're a fresh grad or have 20 years of experience, Hoppers adapts to your level.

Question 3

Do I need to install anything?

Accepted Answer

No. Hoppers works entirely in your browser. For the best experience during live interviews, we also offer a desktop app for macOS and Windows with stealth mode, always-on-top overlay, and system audio capture.

Question 4

Is there a free plan?

Accepted Answer

Yes. The Starter plan gives you 60 minutes of live AI coaching for free — no credit card required. That includes real-time answers in live interviews, mock practice with an AI interviewer, coding problem solving, and post-session scoring. You also get access to interview research, ATS resume scoring, and learning content.

Question 5

How does the real-time interview copilot work?

Accepted Answer

Hoppers listens to your interview audio, automatically detects when the interviewer asks a question, and streams a personalized answer suggestion in 0.2 seconds. Answers are tailored using your resume, the job description, and any question banks you've prepared.

Question 6

Is it really undetectable?

Accepted Answer

Yes. Hoppers is designed to be 100% invisible during screen shares. The desktop app doesn't appear on your dock, Activity Monitor, or screen capture. It uses a click-through overlay that doesn't interfere with your interview platform. We test daily across Zoom, Google Meet, Microsoft Teams, Webex, HackerRank, and CoderPad.

Question 7

Which platforms does it work on?

Accepted Answer

Hoppers works on Zoom, Google Meet, Microsoft Teams, Webex, HackerRank, CoderPad, CodeSignal, and any browser-based meeting or assessment tool. If it runs in your browser or on your computer, Hoppers works alongside it.

Question 8

Can it solve coding problems?

Accepted Answer

Yes. The desktop app can capture coding problems directly from your screen (LeetCode, HackerRank, CoderPad, CodeSignal) and generate a complete solution with time and space complexity analysis — all with a single keyboard shortcut.

Question 9

What types of mock interviews are available?

Accepted Answer

Three types: Behavioral (STAR-format questions tailored to your experience), Technical/Coding (algorithm and data structure problems), and System Design (a deep 6-stage simulation covering requirements, API design, data modeling, high-level architecture, deep dives, and scaling). Each adapts to your resume and target role.

Question 10

How realistic are the mock interviews?

Accepted Answer

Very. The AI interviewer speaks questions aloud, listens to your verbal responses, asks follow-up probes based on your answers, and scores your performance across 4 dimensions: relevance, structure, depth, and conciseness. System design mocks run a full 6-stage deep dive, just like a real interview.

Question 11

Can I try a mock interview without signing up?

Accepted Answer

Yes. Visit the "Try Mock Interview" page for a free 5-minute behavioral mock — no signup or credit card required. You'll get a question, record your answer, and receive AI feedback with a STAR breakdown and improvement tips.

Question 12

What happens after a mock interview?

Accepted Answer

You get a detailed analysis: overall score, per-question feedback with strengths and improvements, filler word breakdown, communication pace chart, confidence trend over time, and a performance timeline. Each session makes you measurably better.

Question 13

What does "Research Any Job" do?

Accepted Answer

Paste any job URL and Hoppers will research the company's interview process, map out interview rounds and timeline, identify expected question topics, and generate a personalized prep plan with a Q&A bank — all in about 15 seconds, completely free.

Question 14

How does ATS resume scoring work?

Accepted Answer

Upload your resume (PDF) and select a job description. Hoppers analyzes keyword matches, formatting, section coverage, and overall compatibility. You get a score, missing keyword highlights, and specific quick wins to improve your match rate.

Question 15

Can I share my research or ATS results?

Accepted Answer

Yes. After generating research or an ATS report, you can email yourself a shareable link with the full results. The shared page is a standalone HTML document that works without a Hoppers account.

Question 16

How does pricing work?

Accepted Answer

Hoppers uses a minutes-based model. The free Starter plan includes 60 minutes of live AI coaching and mock practice. Pro ($29/month) and Season Pass ($69/3 months) both give unlimited minutes, plus resume-matched answers, ATS scoring, company research, filler word tracking, and more. We also support EUR, GBP, and INR pricing.

Question 17

What counts as a "minute"?

Accepted Answer

Active session time — live interviews and mock interviews. Time spent on the dashboard, managing resumes, reviewing past sessions, or using free tools like research and ATS scoring does not count against your minutes.

Question 18

Can I cancel anytime?

Accepted Answer

Yes. You can cancel your subscription at any time from the Billing page. You'll keep access until the end of your current billing period.

Question 19

Is there a refund policy?

Accepted Answer

All sales are final. We offer a generous free tier with 60 minutes so you can fully try the product before upgrading. Due to the nature of our Service — where value is delivered immediately during sessions — we do not offer refunds once minutes have been used. You can cancel anytime to stop future charges. If you experience a technical issue, contact us at hello@hoppers.ai within 3 days of purchase.

Question 20

Is my data safe?

Accepted Answer

Yes. All data is encrypted in transit (TLS) and at rest. We don't store your interview audio — it's processed in real-time and discarded. Resumes, job descriptions, and session transcripts are stored securely in AWS (eu-west-1) and are only accessible to you.

Question 21

Do you sell my data?

Accepted Answer

No. We never sell, share, or use your personal data for advertising. Your resumes, transcripts, and session data are yours. See our Privacy Policy for full details.

Question 22

Can I delete my account and data?

Accepted Answer

Yes. You can permanently delete your account and all associated data from Settings. This action is irreversible and removes everything — sessions, resumes, job descriptions, and analytics.

Question 23

What's the difference between the web app and desktop app?

Accepted Answer

The web app handles everything — mock interviews, session review, analytics, resume management, and interview prep. The desktop app adds stealth mode for live interviews: an invisible always-on-top overlay, system audio capture (so it hears both sides of the call), and screen capture for coding problems.

Question 24

Which operating systems are supported?

Accepted Answer

macOS (Apple Silicon and Intel) and Windows 10/11. The desktop app auto-updates when new versions are available.

Question 25

Is the desktop app free?

Accepted Answer

The desktop app itself is free to download. It uses the same account and minutes as the web app, so your free 60 minutes work across both.

Frequently Asked Questions

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Interview Copilot (Live Sessions)

Mock Interviews

Free Tools

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Desktop App